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What Makes for Good Motivation?
This time of year is pretty hectic for those in academia. The holidays are heating up and finals are quickly approaching. Inevitably, I find myself wondering “why do we do this to ourselves?”...
View ArticleThe Power of Inspirational Leadership
“What’s the best way to influence and motivate others?” It’s a question that constantly plagues leaders, veteran and first-timers alike. While there is no single best method, it’s useful to consider...
View ArticleSecrets of a Customer Service Champion
This week, Forbes named Wegmans a “customer service champion.” Forbes writer Carmine Gallo praised Wegmans, alongside Apple and Ritz-Carlton, as companies that know the secret to great customer...
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How Great Leaders Inspire Action
Why does your organization exist? Why should you get out of bed in the morning? Why should anyone care? Author Simon Sinek asks these questions in one of the most popular TEDtalks to date. With almost...
View ArticleThink Like a Multiplier
One of the first things I learned in my graduate classes for the M.S. in Communication & Leadership is that there is no one way to lead. When I say leadership, the picture that comes into our heads...
View ArticleKnowing When It’s Time to Quit
Marina Shifrin’s interpretive dance resignation video hit the internet with a storm this week. In it she explains she’s quitting Next Media Animation in Taipei, “an awesome company,” because her boss...
View ArticleCommunication is a Hard Skill~Not a Soft Skill
In corporate America employee communication skills are often referred to as “soft skills” and this label is inaccurate, misleading, and can hurt an organization’s bottom line. A survey of Fortune 200...
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